Frequently Asked Questions
Everything you need to know about bringing Deimos Art into your space.
What is the expected shipping time for my order?
Standard domestic orders typically arrive within 5-7 business days. International shipping may take 10-15 business days depending on your location and customs processing.
How do you ensure the artwork isn't damaged during transit?
We use gallery-grade protective packaging, including reinforced tubes for prints and heavy-duty corner protectors for framed pieces, to ensure your art arrives in pristine condition.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided it is in its original condition.
Are your prints limited edition or mass-produced?
Deimos Art offers a mix of curated open editions and exclusive limited runs. Each limited edition piece comes with a digital certificate of authenticity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I request a custom size for a specific piece?
Yes, we accommodate custom sizing for most of our collection. Please contact our support team with the name of the piece and your desired dimensions for a custom quote.